Defect management

Defect management

During all activities in software development, defects can be found. A defect is an observed difference between the expectation or prediction and the actual outcome of a test. Many people see the finding of defects as the purpose of testing. While it should be clear that the purpose of testing is much more ( the provision of information and advice concerning risks and quality) the fact remains that finding defects is one of the most important activities of testing. That is why defects are often recorded and tracked. This way the defect can't get lost or forgotten.

The purpose of defect management may vary. The purpose of defect management for your project or organisation can be:

• Operational support for solving and retesting defects;
• Give input for status and progress reports;
• Give input for the release advice.
• Each defect can also be the trigger for development process improvement - what was the reason that the defect occured and can we prevent the defect from occuring in the future

Our team has hands on experience in all industry standard tools such as:

• HP Quality Centre/ALM
• JIRA
• Microsoft TFS
• Microsoft MTM
• IBM Rational Clear Quest